F&B Supervisor (Castillo Hotel Son Vida)

On-site • Palma de Mallorca, Balearic Islands, Spain

Apply Now

DESCRIPTION

This person is responsible for executing, with qualification, initiative, and responsibility, the functions of control and supervision within the restaurant under their charge.

MAIN FUNCTIONS

  • Coordinate and supervise the restaurant service
  • Understand and share the sales objectives of the F&B department.
  • Control the beverage stock and place orders to the storeroom if required
  • Inform about the preparation of the room for special events, ensuring customer expectations are met.
  • Organize, prepare, and assist in a proper mise en place of the restaurant
  • Assist in welcoming or saying goodbye to customers in the restaurant and advise them on menus and beverages.
  • Supervise the execution of tasks in view of the customer.
  • Address customer complaints and follow up on them.
  • Maintain continuous and smooth communication with the kitchen team.
  • Understand and implement an adequate occupational health and safety policy.

SPECIFIC JOB KNOWLEDGE, ABILITIES, AND SKILLS

  • Greet and acknowledge the customer with a smile, eye contact, and use of the customer’s name whenever possible.
  • Correctly handle work equipment and resolve internal conflicts.
  • Ensure the confidentiality of customers’ personal data.
  • Demonstrate knowledge of the importance of non-verbal language in communication and interaction with customers and colleagues.
  • Decision-making ability
  • Essential: Fluent in Spanish, English, and German.
  • Studies in Restaurant and Gastronomy (FP or similar), specific module in Hospitality Service in Hotels and Restaurants.
  • Minimum of 2 years of experience as a sector head in a 4 or 5-star hotel with à la carte and buffet service or 3 years of experience in the position in a gourmet restaurant.
  • Knowledge of the MICROS operating system will be valued.

WE OFFER

  • Career plans and continuous training
  • Explore rate in Marriott International Hotels
  • Physiotherapy service
  • Assistance platform
  • Employee referral program
  • Discounts in our restaurants
  • Free golf classes

Apply for this job

Drop files here or
Max. file size: 20 MB, Max. files: 1.

    CONTROLLER

    Son Vida Golf, S.L.U. C/ Miquel Lladó, s/n Club House Son Muntaner Golf 07013- Palma. Contact: optout.golfmallorca@arabellagolf.com

    PURPOSE

    Managing the job pool.

    LEGITIMACY

    Execution of a contract. Consent of the interested party.

    STORAGE

    As long as you are a potential candidate for a job or do not apply to be removed from the job pool.

    RECIPIENT

    No data will be transferred to third parties, unless legally required.

    INTERNATIONAL TRANSFERS

    Provider that manages e-mailings.

    RIGHTS

    You may exercise your rights of access, rectification, erasure and objection, restriction of processing and data portability, as well as not being subject to individualised decisions, and you may withdraw the consent given via the postal and electronic addresses indicated in the Controller section. You can lodge complaints with the supervisory authority

    ADDITIONAL INFORMATION

    Additional and detailed information on Data Protection can be found on the website